Privacy Policy

Last updated: June 2026

{{LEGAL_NAME}} (“Lumitez,” “we,” “us,” or “our”) operates lumitez.com (the “Site”). This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using the Site, you agree to the practices described here.

Information We Collect

Information you provide: When you place an order, create an account, or contact us, we collect details such as your name, billing and shipping address, email address, phone number, and order contents. Payment card details are processed securely by our payment processors and are not stored on our servers.

Information collected automatically: When you browse the Site, we automatically collect device and usage information such as your IP address, browser type, pages viewed, referring URLs, and the dates/times of your visits. We collect this through cookies, pixels, and similar technologies.

Cookies & Tracking Technologies

We use cookies and similar technologies to operate the Site, remember your cart, analyze traffic, and measure and improve our advertising. You can control cookies through your browser settings, though disabling them may affect Site functionality.

Analytics & Advertising Pixels

We work with third-party services that use cookies and pixels to help us understand how visitors use the Site and to deliver and measure advertising. These include:

  • Google Analytics 4 (GA4): for website traffic and behavior analytics.
  • Meta Pixel (Facebook/Instagram): for advertising measurement and retargeting.
  • TikTok Pixel: for advertising measurement and retargeting.

These providers may collect information such as your IP address, device identifiers, and browsing activity on our Site, and may combine it with data they hold. Their use of your data is governed by their own privacy policies. You can opt out of personalized advertising through the Digital Advertising Alliance, your device’s ad settings, and the ad-preference settings of Google, Meta, and TikTok.

How We Use Your Information

  • Process, fulfill, and ship your orders, and send order confirmations and shipping updates.
  • Provide customer support and respond to your inquiries.
  • Detect, prevent, and address fraud, abuse, and security issues.
  • Analyze and improve our products, Site, and marketing.
  • Send promotional emails (only if you opt in — you can unsubscribe anytime).
  • Comply with our legal obligations.

How We Share Your Information

We do not sell your personal information for money. We share information only with:

  • Service providers who help us run our business — payment processors, our ecommerce platform, shipping carriers, email providers, and analytics/advertising partners listed above.
  • Legal and safety authorities when required by law or to protect our rights, customers, or others.
  • Business transfers in connection with a merger, acquisition, or sale of assets.

Note: Sharing data with advertising partners (such as Meta, TikTok, and Google) for cross-context behavioral advertising may be considered a “sale” or “sharing” under some US state privacy laws. See your rights below.

Data Retention

We retain your information for as long as needed to fulfill the purposes described in this policy, including order records, accounting, and legal compliance. We delete or anonymize information when it is no longer needed.

Your Privacy Rights

Depending on where you live (including California, Colorado, Virginia, and other US states with privacy laws), you may have the right to:

  • Access the personal information we hold about you.
  • Request correction or deletion of your information.
  • Opt out of the “sale” or “sharing” of your information for targeted advertising.
  • Not receive discriminatory treatment for exercising your rights.

To exercise any of these rights, email us at {{SUPPORT_EMAIL}}. We will verify your request and respond as required by applicable law.

Children’s Privacy

Our Site is not directed to children under 16, and we do not knowingly collect personal information from them. If you believe a child has provided us information, contact us and we will delete it.

Data Security

We use commercially reasonable safeguards to protect your information, including encryption in transit (SSL/TLS). No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect when posted, and the “Last updated” date will reflect the revision.

Contact Us

Questions about your privacy? Contact us at:

{{LEGAL_NAME}}
{{US_ADDRESS}}
Email: {{SUPPORT_EMAIL}}
Phone: {{PHONE}}